Privacy Policy
Last updated: 19 October 2026
This privacy policy explains how Alt Glitchworks Oy processes personal data in connection with the website glitchworks.fi and communication with us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR, 2016/679) and the Finnish Data Protection Act (1050/2018).
1. Controller
- Company
- Alt Glitchworks Oy
- Business ID
- 3474150-1
- Domicile
- Parainen, Finland
- Website
- www.glitchworks.fi
- Contact
- contact@glitchworks.fi
2. What personal data we process
This website does not contain forms, user accounts, analytics, advertising or tracking. We only process the following data:
- Email correspondence: when you contact us by email, we receive your name, email address and any other information you choose to include in your message.
- Technical log data: when you visit the website, the hosting server may automatically record technical information such as your IP address, the time of the request, the page requested and your browser type. This is standard behaviour of web servers.
3. Purposes and legal basis
- Responding to your enquiries and managing customer communication – our legitimate interest (GDPR Art. 6(1)(f)), or steps taken at your request before entering into a contract (Art. 6(1)(b)).
- Ensuring the security and functioning of the website – our legitimate interest (Art. 6(1)(f)).
- Complying with legal obligations, such as bookkeeping requirements, if correspondence becomes part of a customer relationship – legal obligation (Art. 6(1)(c)).
4. Cookies
This website does not use cookies or similar tracking technologies. Fonts are served from our own server, so visiting the site does not send your data to third-party font or analytics services.
5. Recipients and transfers
We do not sell or disclose personal data to third parties for marketing purposes. Personal data may be processed on our behalf by our web hosting and email service providers, who act as data processors under agreements in accordance with the GDPR.
We aim to process personal data within the European Union or the European Economic Area. If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as an adequacy decision of the European Commission or the Commission's standard contractual clauses.
6. Retention
Email correspondence is kept only for as long as necessary to handle your enquiry and any resulting customer relationship, after which it is deleted, unless legislation (for example the Finnish Accounting Act) requires longer retention. Technical log data is retained for a limited period, typically no longer than a few months, by our hosting provider.
7. Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you;
- request rectification of inaccurate data;
- request erasure of your data;
- request restriction of processing;
- object to processing based on our legitimate interest;
- data portability, where applicable.
To exercise your rights, contact us at contact@glitchworks.fi. We will respond without undue delay and at the latest within one month.
8. Right to lodge a complaint
If you believe your personal data is processed in violation of data protection law, you have the right to lodge a complaint with the supervisory authority: the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto), tietosuoja.fi.
9. Security
The website is served over an encrypted connection (HTTPS). Access to email and other systems containing personal data is limited to persons who need it in their work and protected with appropriate technical and organisational measures.
10. Changes to this policy
We may update this privacy policy when our practices or legislation change. The current version is always available on this page, and the date at the top shows when it was last updated.